Upload News Blog

Important Update Regarding Search Protection

Hope you are enjoying the spring, wherever you are! We are busy working on new projects that we're certain you will be interested in, so make sure to follow our Upload.com blog.

We also wanted to let you know directly that Microsoft SmartScreen Filter will not only begin flagging all products with search protection functionality, but also products where this functionality has been disabled but the code lies dormant. The decision to flag will be based on software signatures.

Microsoft has provided an email for publishers to whitelist their products. It requires that publishers submit both the old … Read more

Drive More Sales for Your Products

Drive More Sales for Your Products

Are you interested in getting more sales for your product? Of course you are - who isn't? If your product doesn't already have an upsell unit on your product page, we need to add one!

There is no charge for this placement, but it is through the affiliate program. In order to add an upsell unit to your page, we will need a link from one of the affiliate networks we work with, which are:

Avangate Cleverbridge Commission Junction Digital River Impact Radius Linkshare

This is a great way to generate sales immediately, before the user downloads the … Read more

June 2015 PPD window now open

The June PPD bidding window is now open and will close at 10:30 PM PT on Thursday, May 28, 2015. As a best practice, make sure you submit your bids early and check your bids toward the end of the month (before the window closes) to make sure you are still in the running to win your spot for PPD the following month.

Happy Bidding!

What makes users love your software?

Last week, we brought you Part I of our keeping users happy series, based on several years' worth of feedback that we have received from our site users.

Here are some additional guidelines to ensure customer satisfaction with your product.

It offers thorough support documentation. Ideally, the user will never need to consult this, but if they do, they are likely already frustrated. Having incomplete, insufficient, overly technical, or hard-to-find troubleshooting tips will only compound that frustration and may make the user look for another program. At minimum, you should provide a detailed, clearly presented, easily accessible FAQ section. This … Read more

What makes users love your software?

You want our users to download your software. We can help by exposing your product to millions of potential users around the world when you list it on Download.com.

You also want users to keep your software installed and to love it so much that they recommend it to others. How can you make that happen?

Based on several years' worth of feedback that we have received from our site users, we can recommend some key attributes that will serve your product well.

It solves a specific problem. Users search for software that enables them do a particular task (… Read more

May 2015 PPD window now open

The May PPD bidding window is now open and will close at Noon PT on Tuesday, April 28th, 2015. As a best practice, make sure you submit your bids early and check your bids toward the end of the month (before the window closes) to make sure you are still in the running to win your spot for PPD the following month.

Happy Bidding!

Product submission guidelines

Listing your software on Download.com allows you to reach millions of potential users around the world.

Submitting your software is easy and only takes a few minutes. However, here are some tips for making the most of your listing and making the submission process as efficient as possible.

Review and follow our guidelines for what product information to provide: These guidelines detail what information we require and include tips for how it should be presented. Following these guidelines will help ensure that your product submission is not declined, and you don't have to start the process over again. … Read more

April 2015 PPD Window Now Open

The April PPD bidding window is now open and will close at Noon PT on Fri Mar 27th 2015. As a best practice, make sure you submit your bids in early, and check your bids towards the end of the month (before the window closes) to make sure you are still in the running to win your spot for PPD the following month.

Happy Bidding!

Button Partner Page Redesigned

Button Partner Page Redesigned
Last week we launched a new and improved button partner landing page. The objective of this redesign was to increase download rates, and that is exactly what happened. You will notice that the Download Now button is much more prominent. We have also updated the button partner image that will be displayed on your site. The new image is more consistent with what our site looks like today.

If you aren't already using the button partner program, this is a great time to start. Some benefits of participating in the button partner program are:

- Increase your chances of … Read more

User Reviews on Download.com

One topic that always comes up when I am talking to software publishers is user reviews. User reviews play an important role on our site, so I want to give you a few tips on making the best of them.

1 - If you feel a user review is inaccurate, we suggest that you "report this post" on the review. This will alert our community manager, and they will take the necessary actions. 2 - We suggest that you respond to the review yourself. Make sure that you call yourself out as the developer of the program and … Read more