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July 28, 2009 9:52 AM PDT
The bug for Basic and Premium Support forms have been fixed. Please choose "Contact Support" from your My Products page to ensure a timely response. Thank you!
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- basic,
- premium,
- support forms
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June 24, 2009 5:58 AM PDT
Basic and Premium Support links are currently not working. In the meantime, please use this form and indicate Basic or Premium in the Subject line. We'll keep you posted on the status of the bug - thanks for your patience.
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March 31, 2009 5:27 PM PDT
The problem with the Premium and Basic support forms has been resolved and are now accessible through your account. Please submit your questions according to your subscription listings. Thank you.
March 30, 2009 10:36 AM PDT
Premium and Basic support forms are currently not accessible. All Premium and Basic users, please submit through our Free support form and we will update you as soon as we have this fixed. Thank you.
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