Upload News Blog

April 14, 2009 4:33 PM PDT

Payment processing issues

Posted by Catherine Hwang
We are having some issues with our payment processor intermittently. Please be patient and we'll update you as soon as possible. Thank you.
April 8, 2009 11:37 AM PDT
The window will close on April 28 at 12:00 PM PST.
March 31, 2009 5:27 PM PDT

Fixed: Premium and Basic support forms

Posted by Catherine Hwang
The problem with the Premium and Basic support forms has been resolved and are now accessible through your account. Please submit your questions according to your subscription listings. Thank you.
March 30, 2009 10:36 AM PDT
Premium and Basic support forms are currently not accessible. All Premium and Basic users, please submit through our Free support form and we will update you as soon as we have this fixed. Thank you.
March 27, 2009 12:03 PM PDT
The May Bidding Window will open soon.
March 4, 2009 2:38 PM PST
The Bidding Window will close on March 27, 2009 at 12:00 PM PST.
February 25, 2009 12:00 PM PST
The April PPD bidding window will open soon.
February 19, 2009 11:10 AM PST

Scheduled Maintenance

Posted by Catherine Hwang
We have a site maintenance scheduled for Upload.com on Thursday, February 19th. During this time, you will not be able to submit changes to your existing company information and processing submissions will be on hold temporarily. Otherwise, everything should be working normally. The maintenance window will start at 5:00 PM PST and end at 8:00 PM PST. Thanks for your patience.
February 9, 2009 2:28 PM PST
The window will close on February 25th at 12:00 PM PST.
February 5, 2009 5:31 PM PST

Product submissions page improved

Posted by Catherine Hwang
As you may have noticed, we've gone live with some improvements to the Product Submissions page in your Upload.com account interface. Not only can you review your screenshots before submitting them, you can also preview and approve all of your product information before sending in the final submissions. You'll also notice a red "Required" arrow in your submissions page, which we hope will aid you in identifying the necessary fields. As always, the development team is working on multiple concurrent projects to address bug fixes as well as making your feedback come to life. These design changes were driven by you and you'll see many more enhancements in the weeks ahead. Thanks for sharing!

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